Refund Policy

Please take a moment to review these terms detailed below. Only if you agree with them you may proceed with making a payment.

Definitions

VIP / Banner(s) / Ad(s)

A VIP or Banner placement is when a server is placed above the main minecraft server list at the top of the home page of the site. At the time of this writing the banners are sorted by vote count, however this is subject to change.

Premium Membership / Premium

Your custom uploaded image of 468x60 pixels, your listing title and listing description will be framed in a custom color background. On the purchase time and at beginning of each month, if your Premium is active, you will receive bonus voting points:

- for 1 day Premium you will get +20 bonus votes daily and will receive them if premium membership is still active.

Grace period (free testing)

You get 24 hours (one free day) of testing for any banners and/or premium. Within this period you may request a full refund. We may extend this period or your ad expiration date if there was any technical issue.

1.Requesting a Refund

We wish to resolve all issues regarding payments with customers directly. Contact Us and we will try to find the best solution to any issue you may have regarding payments.

All customers get 24 hours (one day defined as grace period) free testing time for ad(s) and/or premium..

1.1 If you are unsatisfied with our services you may ask for a full refund ONLY during the grace period.
1.2 After the grace period has expired you may only ask for partial refund of your remaining days of ad(s)/premium membership.
1.3 In case your ad(s)/premium was never activated you may request a full refund within thirty (30) days from payment date.

It may take up to 72 hours (3 working days) for our team that is managing the site to process your refund. We may charge an additional 10% fee as service for processing your refund if is requested in terms of section 1.2.

2.Suspension

http://minecraft-server.net reserves the right, in its sole discretion, to suspend your Ad(s)/Premium at any time and for any length of time. This measure will be taken in case of pending or suspicious fraudulent payments and/or if the money are put on hold by any of our payment systems or credit card processors. Once the payment will be cleared and/or the dispute will settled in our favour we will re-activate your advertising for the remaining days as they were remaining on the moment of suspension.

3.Termination

http://minecraft-server.net reserves the right to terminate your Ad(s)/Premium and may block any future payments in case you open a payment dispute or if you request a refund as described on section 1.2.

Last Edit : 14th October 2015